Training will be more than just providing the new hire on how to have a smiling face. We will equip the new hire with the tools to support the company’s goals. The initial three competencies:

Employee Competencies


Add tools from training to 1st day of work toolbox such as tools of reading customers.


Using the language of a credential customer service representative (CCSR)


Finalize a series of examinations from multiple experiential exercise and role-play

Competencies 4

Success and Completion of Training

Prepared for 1st day of work